Health care seems to be in an era of constant upheaval. Combine the changes in the outside world with reduced budgets and increased need for teamwork on the inside, and you're probably at the limits of what seems possible. Certainly you can't work any harder than you're working right now. But we think the three keys will help you work smarter. They'll unlock hidden performance from staff and improve teamwork with other departments.
"Deceptively powerful. A straightforward and practical way to foster and develop peak performance in others. Read the book and put the three keys to work today."
Director, Human Resource Services
University of Michigan Health System
"An easy-to-read book that is chock full of practical advice for anyone in a leadership position. The three keys are particularly useful as a guide for performance improvement."
Senior Vice President
Lovelace Health Systems
"A rare book. With skill and clarity, Tom teaches three simple concepts that will change you and your organization for the better."
Anthony J. DeFail, FACHE
President/CEO MMC Health Systems, Inc